Let's be honest: manually managing a network of partners is a pain. Endless emails, phone calls to confirm driver status, and panicked copying of flight data not only waste your dispatchers' time; they leave room for costly human error.
This is where GNet Connect comes into play.
Think of GNet as a universal communication layer for the road transport industry. It connects operators using completely different reservation systems, allowing them to seamlessly exchange rides. By connecting your LimoExpress platform to GNet, you’re not just adding a new feature – you’re transforming your standalone system into a global dispatch hub connected to over 5,000 partner companies in more than 65 countries.
Here's everything you need to know about setting up and properly using GNet integration within LimoExpress for a global transportation network.
Why connect LimoExpress with GNet?
The beauty of this integration is that it doesn't require any upfront costs or learning new software. It simply "enhances" your existing LimoExpress dashboard.
- Sending rides (Farm-out): Do you have a VIP client traveling to a city where you don't have your own vehicle fleet? Instead of turning down a job or handling it over the phone, you can forward the booking directly to a verified partner via GNet.
- Farm-in: On the other hand, global travel management companies and large luxury operators can send rides directly to your LimoExpress calendar. They appear with a clear GNet logo, ready for your dispatchers to accept.
- Real-time, two-way sync: This is the innovative part. When your partner driver clicks "Passenger Picked Up" in their app, your LimoExpress dashboard is updated instantly. No calls. No guesswork. Full visibility.
How to set up the integration (Step by Step)
Connecting the API is easy and only takes a few minutes.
- Step 1: Get your GNet ID. First, register for a free account on the GNet platform and select LimoExpress as your primary reservation system. Once approved, you will find your unique GNet ID in the top left corner of your dashboard. Copy this ID.
- Step 2: Connect it to LimoExpress. Log in to your LimoExpress account and follow the path: Administration > Organization > Settings > Advanced Settings . Scroll down to the Integrations section and paste your GNet ID. A green confirmation icon will appear, meaning your system is officially communicating with the global network.
- Step 3: Build your network. Return to the GNet dashboard to send connection requests to partners in your target markets. As soon as they accept, you are ready to exchange rides.
Pro tips: How to avoid common mistakes
Connecting the system is easy, but proper configuration is what makes the difference between smooth operation and frustration. Pay attention to these four points to avoid rejected bookings:
- Fix address formatting. The main reason why rides get rejected between systems is messy address data. GNet requires strict formatting. Make sure that the street, city, state, and zip code have their own separate fields. Never put gate codes, building names, or special instructions in the address line – keep those in the notes field.
- Map statuses correctly. For real-time synchronization to work, your software must "speak" the same language as your partner's. Go to Resources > Statuses in the integration settings to map the ride stages from LimoExpress to standard GNet codes (e.g. mapping your local status "On Location" to GNet's "EN_ROUTE").
- Align vehicle types. An "SUV" in your fleet may not match the capacity of an "SUV" in your partner's system. Take the time to establish a custom vehicle mapping so that the level of service the customer expects is exactly what the partner provides.
- Configure partner profiles. For ride submission to work smoothly, your partners must be set up as active clients in your LimoExpress database. Be sure to add their specific GNet ID in the company code field.
Conclusion
You don't have to buy more cars to expand your business. With LimoExpress and GNet, you already have the infrastructure to accept important rides from global operators and serve your clients anywhere in the world. Carefully set up mappings, keep your data clean, and let automation do the hard work.
Try it now.
